Frequently Asked Questions

Please read our FAQ before sending us a message.

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

Do we ship worldwide?

Yes we do. 

What are my shipping options?

We have atleast three (3) shipping options for you at the checkout.

How long will it take for my order to be processed and shipped?

Because we do everything with a lot of care specially for you, please allow 3 to 7 business days for us to prepare everything . You should add shipping times on top of that. When everything is processed, your item will be shipped through the shipping method you chose. Speed and price depends on product type and destination. 

note: please count only business days not holidays or weekends or day offs. 

How long will it take for international orders to arrive?

This is for countries outside the United States . International orders can take between 1 and 6 weeks for delivery. International shipping normally takes 7 to 21 working days. In cases where customs processing is slow, delivery can take up to 6 weeks.

Can I return an item that I purchase on sale?

No. All of our sale items are final.

Send us an email